www.efx-tek.com Sales: 916.770.9244
Support: 916.616.1658
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Email from a Happy Customer

You're the best! Thanks for taking my call this morning. I appreciate the quickness of insight into the troubleshooting grid that got to an immediate solution, even though you’ve never seen the same error. That really reflects well on how completely you understand the technology you sell.

Bob Stalick
Managing Director, Products
Tresys Technology



Posted in our Tech Support Forums

I have the new AP-16+ and have just begun to play around with it. It's a winner for sure, you won't be disappointed with this one. It has so many features that make it flexible and unique, yet it is extremely easy to set up and operate. The built in amps have plenty of power, I made the mistake of setting the volume controls to mid point the first time I fired it up and about blew myself right off my chair!

JackMan



Posted in our Facebook page

You guys are freakin' AWESOME! You take Customer Service to an entirely new level!

Kel



Posted in our Tech Support Forums

Ya know, when we first talked you said you would be there to answers questions, etc. Well, I of course did not belive you completely, you are of course trying to sell a product. But, my friend, you have proven me wrong. You are a man of your word! I am very impressed with you and your company. Thank you, Thank you, Thank you!

Ben Horn



Response to the EZ-8

OMG!!! OMG!!! OMG!!! OMG!!! OMG!!! OMG!!! OMG!!! OMG!!! OMG!!! OMG!!! OMG!!! OMG!!!
I have been wanting this for years now....

Brandon
Posted on Creepcrafters



From a Pro Haunter

The Prop1/DC-16 on our ship, controlling the cannon system, has run flawlessly for almost a year. This control sits out in the weather (only slightly covered) and keeps on ticking! Nice stuff.

Karl Fields
The Pirates of Emerson
www.piratesofemerson.com

Note: EFX-TEK recommends that you protect all electronic products from the elements; "standing" moisture on a live circuit poses the greatest danger to electronic devices.



A Kind Note from our Support Forums

Thank you for developing such a powerful, low cost product line and backing it up with the "World Class" support that you provide! You have opened a new door for all of us prop builders and are creating an army of Basic Stamp programmers that we all will benefit from.

You made my haunting season a success and I'm looking forward to the release of your new products!

Much success to you!

Chris
Top Floor Terror
www.hauntedhornell.com



E-mail from a Halloween Prop Builder

I can't think of a single experience with another company in which I have received such amazing support. EFX-TEK and Parallax are unequaled in that respect. So I thank you again for all you do (including the Stamp Application columns in N&V.)

Steve Rennells



E-mail from an Indie Filmmaker

Thanks again for all of your help in this. I can't stress how awesome you've been. You took the second largest concern we had for our little film and made it an afterthought. In a day you did what I have been trying to figure out for a month. Thank you SO much.

You've gotten a loyal EFX-TEK customer now, and I am going to be learning the BASIC Stamp, so look for more orders from me in the near future.

Again, thank you SO much.



Comment Posted on the EFX-TEK MySpace Page

Thank you for being in the industry. After talking to you guys for two hours on Sunday at MHC, and spending a bunch of money, I am a converted man. It's EFX-TEK stuff from now on.

Brian "Gadget" Warner
www.evilusions.com



From a Pro Haunter

In today's fast-paced environment where "tech speak" can often leave you wondering if the entire world attended some class you obviously missed; it is a refreshing relief to work with Jon Williams and John Barrowman of EFX-TEK. It’s rare to find individuals who are at the technical genius level AND can communicate effectively with the rest of us!

I’ve had the opportunity to attend many of the company’s presentations and I’m always impressed with their ability to engage the entire group -- especially those who have expressed doubt or reservations about their own lack of technical sophistication. Jon and John possess not only a thorough knowledge of their profession, they are also gifted with genuine care and concern for their customers; which manifests itself with every seminar, every event and every correspondence they are part of.

In 2005, I tapped the company to provide "hands on" support for my professional haunted house -- Lafitte’s Landing. I can genuinely say that had I not utilized their services, I would not have been able to meet the unreasonably short deadline to open this haunt. Not only did their products and services exceed my expectations, I felt empowered-rather than inadequate. Their enthusiasm and "can do" approach eliminates the reluctance of attempting the unknown and buoys the confidence to believe that if you can dream it, you can do it (also their slogan!).

Regardless of your level of technical proficiency (or in my case-lack thereof), these gentlemen are truly a pleasure to work with. Their products are top notch; their pricing is budget-friendly and their customer service is unequalled. I can count on one hand the number of company’s I would recommend without reservations. This is one.

Kathryn DeSautell, Owner
Lafitte’s Landing Haunted Attraction
www.lafitteslanding.com